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Trusted by founders, entrepreneurs, and growing businesses across South Wales.
AI Chatbots That Convert Visitors Into Customers
Custom-built chatbots for your website, WhatsApp, and Facebook Messenger. Qualify leads, answer FAQs, and book appointments. All while you sleep.
Your Website Visitors Are Leaving Without Saying Hello
96%
of visitors leave without converting
42h
average response time to web enquiries
£1,200
lost per missed lead
Meet Your AI Chatbot
Customer Service Bots
Handle common questions, reduce support load, and provide instant answers available 24/7. Free up your team to focus on complex issues.
Lead Qualification Bots
Ask the right questions at the right time, automatically score and segment leads, and route qualified prospects directly to your sales team.
FAQ & Knowledge Bots
Train custom bots on your documentation and knowledge base. Deliver instant, accurate answers that match your exact business terminology.
Deploy Everywhere Your Customers Are
Website Widget
Instant chat on your site, no code required
Reach customers where they message most
Engage with your Facebook audience
Automate replies on Instagram Direct Messages
How Your AI Chatbot Works
Step 1: We Build It Around Your Business Every chatbot we create is custom-trained on your services, pricing, processes, and frequently asked questions. It doesn't give generic answers — it speaks in your brand's tone and gives accurate information specific to your business. If you're a dental practice, it knows your treatments and booking process. If you're a law firm, it understands your practice areas and consultation process.
Step 2: Deploy Where Your Customers Are We install your chatbot on your website, WhatsApp, Facebook Messenger, or Instagram — wherever your customers prefer to communicate. It works seamlessly across all platforms with the same knowledge base and personality.
Step 3: Capture Leads Automatically When a visitor asks about your services, the chatbot engages them in a natural conversation, gathers their name, email, and requirements, and either books them in directly or sends the lead straight to your inbox. No more losing visitors who browse your site and leave without making contact.
Step 4: Hand Off to Humans When Needed If a conversation needs a human touch — a complex query or a frustrated customer — your chatbot hands off smoothly to a team member with full context of the conversation so far. The customer never has to repeat themselves.
Why Businesses Need an AI Chatbot in 2026
Customer expectations have changed. People expect instant responses, and they expect them at any time of day. Research shows that 82% of consumers expect a response within 10 minutes of reaching out to a business online. If you're not responding instantly, your competitors are.
An AI chatbot gives you that instant response capability without needing to hire anyone. It engages every visitor the moment they land on your site, answers their questions immediately, and captures their details before they click away to the next business on Google.
For businesses in Cardiff and South Wales, this is especially powerful. Many local businesses still rely on contact forms or "call us" buttons — which means potential customers have to wait hours or even days for a response. An AI chatbot puts you ahead of 90% of your local competition by responding in seconds, not hours.
Testimonials
30+
Happy Customers
100%
Client satisfaction rate
£10M+
Revenue contributed
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1/6
"Excellent service from the guys at QualiT. They were very proactive in understanding the brief to both of my websites and finalising them. There were several meetings face to face and online which helped making sure I was getting my ideal website design. They also provided me with a maintenance plan to make sure the website keeps running smoothly. Highly recommend"
Tiago
Guru Das Viagens
6/6
"Ruben has been so helpful, quick, and attentive throughout the whole process of him building out a new website for us. He has gone above and beyond with helping us. Couldn't recommend his services enough!"
Toby
Fast Track House Sales
5/6
"Ruben at QualiT Websites has been an absolute dream to work with. He made the entire website design process feel easy and stress-free. He's not only highly skilled at what he does, but he also brought thoughtful suggestions and creative ideas to the table that have really improved the final site. His communication was clear and collaborative, and I always felt like we were on the same page."
Hannah
FLEX Construction
4/6
"We where extremely apprehensive about getting our website done. We have been stunk 3 times in the past, and had almost given up on the whole idea. Thank God we didn't!! From start to finish the whole process has been handled with the highest level of professionalism and guilty. From the first phone call to the final call, I felt understood, listened to and valued."
Aaron
Chalk & Cheese
3/6
"Top qualiT! Very professional with an amazing service. They fulfilled the planned deadline of the project ahead of time and with an exceptional quality"
Georgia
New Forest Building
2/6
"We recently used qualiT to design our website, they understood exactly what we wanted. Their communication is amazing, always on hand to help! We’re over the moon with the final project of our website and they still continue to update and improve our website all the time! Would highly recommend them to anyone who’s looking for someone trustworthy and capable of creating a website from Scratch. Thank you for all the help!"
Joao Virtudes
ArchiGold Design
Simple, Transparent Pricing
Essential
£197
/mo
1 platform deployment
FAQ chatbot
Monthly performance report
Email support
Most Popular
Professional
£397
/mo
Multi-platform deployment
Lead qualification bot
CRM integration
Weekly optimisation
Priority support
Enterprise
£697
/mo
Custom AI model training
All platforms included
Advanced analytics
Dedicated account manager
24/7 priority support
All plans include one-time setup fees starting from £500. Custom requirements available on request.
Ready to Turn Your Business Into a Lead Machine?
Book a 15-minute demo. We will set up a test AI receptionist on YOUR phone number so you can hear it in action. No obligation, no hard sell.
Or call us: +44 29 2271 1399